On Yonoton’s point of sale application, Softpay transactions can be paid remotely by using one Desktop POS and one handheld POS at a time.

Payment flow for remote Softpay payment: first-time use

  1. Handheld POS should be set to Payment mode, which can be found in the hamburger menu in POS.

    1.Payment Mode.png

    2.Waitiong Payment.jpg

  2. On the desktop POS, add products/items to the cart/basket, then proceed to select Process Order. The Desktop POS starts processing the order, select ‘Remote Softpay’ as the payment method.

    Remote Sofypay selection Desktop view.jpeg

    While the ‘Processing payment’ view is displayed on the desktop, the handheld POS should show the Remote Softpay transaction that is to be accepted (Pair & Pay).

    Progress screen.jpeg

    Note: The hardware id and Amount shown on the desktop POS should be the same as the From id and Amount shown on the Handheld POS.

  3. Handheld POS will show the payment sent by the Desktop POS in a list, with options to either pay the payment by pressing “Pair & pay” or to hide & ignore the payment by pressing Hide.

    7.Transaction.jpg

  4. After pressing “Pair & pay” on the Handheld POS, the payment execution starts & Softpay app opens and handles the payment. Once the payment is finished in the Softpay app, the cashier should press OK. The Handheld POS will send a message to the Desktop POS that the payment is done/completed.

    6.Remote transaction.jpg

    Remote Softpay_Success.jpg

  5. Desktop POS receives a message that the payment is done, proceeds to finish the order and prints the payment receipt.

Subsequent Remote Softpay Payments

After pressing “Pair & pay” in step 4, the Handheld POS pairs itself to the Desktop POS and subsequent Remote Softpay payments sent by the same Desktop POS will automatically be handled by the Handheld POS when the Payment Mode is open. This means that there’s no need to press the “Pair & pay” button again, but that the Softpay app opens automatically on the Handheld POS after a payment is sent from the Desktop POS.

After the pairing has been completed, an “Unpair” button will be shown in the Payment Mode in the Handheld POS, to return to the unpaired state, and to prevent received payments from being automatically handled. Although we highly recommend keeping the devices paired.

4.Unpair.jpg

Tip: To pair the POSes before starting actual sales, do a “mock order” by doing the steps above up to 4, then after pressing “Pair & pay”, cancel the transaction from the Softpay app after it has opened, then cancel the payment from the Desktop POS.

Cancelling the Remote Softpay Transaction

The Softpay payment process on the Handheld POS can NOT be cancelled/stopped from the Desktop POS. In scenarios where the user wants to cancel the Payment, they should first cancel the payment on the Handheld POS, then on the Desktop POS. The Desktop POS will show a dialogue with the same instructions when the user presses Cancel on the Desktop POS in the ‘Processing payment’ view.

Refunding a remote Softpay transaction