Administrators can update the status of a customer’s order using the Yonoton Management console. The following steps will guide the administrator:

1. Select the chosen Outlet
2. At the right side of the screen click ORDERS
3. A list of all the orders under the chosen outlet will be displayed.
4. Select a specific order
5. While on the Basic information tab, select Status at the top right corner of the screen
6. A drop-down list will appear showing the different status updates for orders.
7. The status of an order can be updated/changed to Preparing, Ready, or Completed. Select the appropriate status
8. Select UPDATE STATUS to save the changed status.
9. The administrator will receive a notification once the update has been successfully done.

Tips: The status of an order can be changed only when the order has been processed or made, this means, only when the customer has paid for the order.

Note:

If an order is made using Yonoton’s cusomized webshop for a particular site by a user, the Reference codes and Payment method of the order can be seen on the admin console.