The following instructions will guide cashiers in viewing the balance available on a wristband and Top up the wristband.

  1. From the Menu bar, select Wristband Management (make sure that the wristband has been placed on the NFC reader)

  2. A Wristband Management screen will be displayed

  3. Select the BALANCE tab.

    NFC Top_Up 1.jpeg

  4. The total amount of money available on the wristband will be seen.

  5. At the bottom of the screen, select START TOP UP.

  6. Indicate the amount to be added by selecting the number pads or the popular tenders

    NFC Top_Up 2.jpeg

  7. Select CONFIRM.

  8. A Select Payment method screen will be displayed, the new balance can be seen at the top left corner of the screen.

  9. At the bottom right corner of the screen, the amount to be added can be seen.

  10. Select the payment method.

    NFC Top_Up 3.jpeg

  11. Enable Print Receipt if a receipt is needed

  12. Select CONFIRM.

  13. A processing payment screen will be displayed, indicate the amount given.

    NFC Top_Up 4.jpeg

  14. For cash payments, a change/balance will be given if the total amount presented exceeds the top-up amount.

    NFC Top_Up 5.jpeg

  15. On the processing payment screen, Select CONFIRM.

  16. On the Change screen, Select CONFIRM.

    NFC Top_Up 6.jpeg

Important Tip: Wristbands can now be topped-up using the Viva payment method.